Question 1

What does ATOMIC do?

Accepted Answer

ATOMIC builds enterprise-grade IT platforms including ERP, CRM, Cloud, Cybersecurity, and AI solutions for healthcare, retail, finance, manufacturing, education, and government industries. ATOMIC also offers professional services including implementation, managed services, and training.

Question 2

What is PharmaCore?

Accepted Answer

PharmaCore is ATOMIC's flagship pharmacy management platform — a full ERP and POS system for pharmacy chains. It covers dispensing, inventory, expiry tracking, compliance, multi-branch operations, offline-first POS, and integrated accounting. It is used by SORO Health Group across all its pharmacy branches.

Question 3

Where is ATOMIC based?

Accepted Answer

ATOMIC is headquartered in Dubai, United Arab Emirates, with offices in Egypt and the United Kingdom. ATOMIC serves clients across 14 countries worldwide.

Question 4

What industries does ATOMIC serve?

Accepted Answer

ATOMIC serves healthcare (hospitals, clinics), pharmacy and pharmaceuticals, retail and e-commerce, banking and finance, manufacturing, education, government, hospitality, and laboratories.

Question 5

What cloud services does ATOMIC offer?

Accepted Answer

ATOMIC Cloud offers private, hybrid, and sovereign cloud infrastructure including compute (VMs, Kubernetes, serverless), managed databases, object storage, networking (VPC, load balancers), security (IAM, KMS, WAF), and observability — with a 99.99% uptime SLA.

Question 6

Does ATOMIC offer managed services?

Accepted Answer

Yes. ATOMIC provides 24/7 managed services including a Security Operations Center (SOC), Network Operations Center (NOC), cloud operations, application support with tiered SLAs, and dedicated customer success teams.

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