Privacy Policy

1. Introduction

ATOMIC FOR INFORMATION TECHNOLOGY NETWORK SERVICES ("ATOMIC", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit atomic.limited or engage with our services.

2. Information We Collect

We may collect the following categories of personal data:

• Contact Information: Name, email address, phone number, company name, and job title when you fill out a contact form, request a demo, or engage with us.
• Usage Data: IP address, browser type, pages visited, time on site, and referring URL — collected automatically via cookies and analytics tools.
• Business Data: Information you provide during onboarding, project scoping, or service delivery.
• Payment Data: Billing name and address. Payment card details are processed directly by our authorised payment gateway and are never stored on our systems.

3. How We Use Your Information

We use your data to:

• Respond to your enquiries and provide our services.
• Process payments and manage your account.
• Send service-related communications and updates.
• Improve our website, products, and services.
• Comply with legal and regulatory obligations.
• Prevent fraud and ensure the security of our systems.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: Processing necessary to perform a contract with you or your organisation.
• Legitimate Interests: Improving our services, fraud prevention, and security.
• Consent: Where you have given clear consent (e.g. marketing emails).
• Legal Obligation: Compliance with applicable UAE laws and regulations.

5. Cookies

We use cookies and similar tracking technologies to operate and improve our website. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the site. We use:

• Essential cookies: Required for the website to function.
• Analytics cookies: Help us understand how visitors interact with our site.
• Preference cookies: Remember your settings (e.g. language).

6. Data Sharing

We do not sell your personal data. We may share data with trusted third parties only where necessary:

• Service providers (hosting, analytics, payment processing) bound by confidentiality agreements.
• Professional advisors (legal, accounting) under duty of confidentiality.
• Regulatory or law enforcement authorities when required by law.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods range from 1 to 7 years depending on the category of data.

8. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These include encryption in transit and at rest, access controls, and regular security reviews.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Object to or restrict certain processing activities.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at [email protected].

10. International Transfers

Your data may be processed in countries outside the UAE where our service providers operate. We ensure appropriate safeguards are in place for any such transfers in accordance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

12. Contact Us

For privacy-related enquiries, please contact:

• ATOMIC FOR INFORMATION TECHNOLOGY NETWORK SERVICES
• Dubai, United Arab Emirates
• Email: [email protected]